How To Contact The Helpline

at the Area Agency on Aging of Pasco-Pinellas, Inc.

1-800-963-5337

Calls from outside the local area: 727-217-8111.

Send an email or search here to search the online database of community resources.

The Helpline is a federally funded service to help seniors and caregivers gain access to services in the community. As part of the Aging and Disability Resource Center, the Helpline staff provide information and assistance/referral over the telephone to seniors and caregivers in Pasco and Pinellas Counties. They also provide information on community resources for adults age 18 and over who have a mental health or a developmental disability and their caregivers. Calls are answered by Area Agency on Aging staff from 8:00 AM to 5:00 PM Monday through Friday. Spanish speaking staff are available to take calls.

The  Helpline is able to provide information on government funded programs, non-profit agencies, and for-profit businesses that serve seniors in this two county area. Information is available in many areas including caregiver support, case management, in-home services, insurance counseling, legal help, meal services, nursing home and assisted living facilities, transportation, and victim advocacy. The Helpline also serves as the entry point for several community programs, and refers callers to the Intake Department for triage, telephone screening, and prioritization for services.

The Helpline uses the Florida Relay Service. By dialing 711 individuals who are deaf, hard of hearing, or speech impaired can contact the Helpline and receive information and assistance. For more information on Florida Relay click here.

If you are interested in being listed in the Helpline’s database, see Becoming Listed with the Helpline.