COVID-19 Updates and Information

The Area Agency on Aging of Pasco Pinellas is committed to the health and well-being of seniors, adults with disabilities, family caregivers and our staff. With the increase in confirmed COVID-19 cases in our region and the declaration of a national emergency, we have created this page to keep you up-to-date on the operations of the Area Agency on Aging Pasco – Pinellas and provide helpful resources and information.

AAAPP Operational Updates

The Area Agency on Aging of Pasco-Pinellas lobby is open 8:30am – 4:30pm daily for all deliveries, including mail, packages, and overnight deliveries. The office remains closed to the general public. All critical services will continue to be available by phone.

  • Our Helpline and Intake/Screening/Medicaid teams remain open during normal business hours. You can reach us at 1-800-963-5337 or 727-217-8111 for out of area callers.
  • Our nutrition providers remain available. Home meal delivery is being conducted using social distancing measures to protect seniors receiving the meal and congregate dining has transitioned into drive-through dining services.  Drive through meal options are readily available for any older adult 60+. To sign up, call  the Neighborly Care Network (Pinellas residents) at 727-573-9444 or Pasco County Senior Services (Pasco residents) at 727-834-3340.
  • Our SHINE (Serving Health Insurance Needs of Elders) and Senior Victim Advocacy/Elder Abuse teams are available for support and assistance via telephone only. You can reach both programs via the Helpline number above.
  • Our case management teams are continuing to coordinate & provide services wherever possible to individuals, but have put in place extra precautions to avoid the spread of the disease.
  • Adult day care (ADC), senior center programming, and other community sites are largely suspended. Check with the direct provider or municipality for updates on site closures. Update:  The Claude Pepper Center and the Crescent Center ADCs in Pasco County have reopened with very limited (<10 individuals, staff and clients included) capacity.  Please call CARES, Inc. at 727 862-9291.  Neighborly Care Network in Pinellas County also has limited Adult Day Care participation available.  Please call the Neighborly Care Network at 727 573-9444 for more information.

Community Operations and Updates

    • Department of Children and Families storefronts, Social Security offices, and many municipal offices are closed or suspended at this time. Many are still offering information and support via telephone – check with the specific provider for details. DCF Economic Self Sufficiency Program Information available in EnglishSpanishHaitian Creole.
    • Pinellas Suncoast Transit Authority is offering ongoing route updates here.
    • The Alzheimer’s Association’s Brain Bus has gone virtual. Flyer with full information available here.
    • COVID – 19 Testing Sites

Vaccination information for Pinellas and Pasco counties:

       Pinellas County, please visit:

Pinellas County

    Pasco County, please visit:

Pasco County

Information and resources to keep you and your loved ones safe

CDC – “Clara” COVID-19 Symptom Self-Checker:
This is a great tool if you believe you may be experiencing symptoms of COVID – 19. Find it here.

Symptoms Self-Checker

COVID-19 symptom information in American Sign Language.

Vaccine Information:

Centers for Disease Control:  Read latest on vaccines

Medicare & COVID – 19:

  • Helpful information from
  • Press Release from SHINE regarding COVID-19 & Medicare Fraud
  • Medicare covers lab tests (no out-of-pocket costs) and medically necessary hospitalizations due to COVID-19.
  • SHINE is readily available to answer your questions over the phone! Contact them at 1-800-963-5337 or 727-217-8111.

Scams, Fraud and Exploitation related to COVID-19: 

Resources for Care Partners of Individuals Living With Dementia:

Do you have another need that you haven’t found on this site?
Don’t hesitate – call the Helpline today.

We can provide with information about the available resources in our community.