The Area Agency on Aging of Pasco Pinellas is committed to the health and well-being of seniors, adults with disabilities, family caregivers and our staff. With the increase in confirmed COVID-19 cases in our region and the declaration of a national emergency, we have created this page to keep you up-to-date on the operations of the Area Agency on Aging Pasco – Pinellas and provide helpful resources and information.
AAAPP Operational Updates
- Beginning Monday, March 23rd, AAAPP offices will be closed to the public and staff will begin working remotely. All critical services will continue to be available by phone.
- Our Helpline and Intake/Screening/Medicaid teams remain open during normal business hours. You can reach us at 1-800-963-5337 or 727-217-8111 for out of area callers.
- Our nutrition providers remain available. Home meal delivery is being completed with six feet of distance to protect the elder receiving the meal and congregate dining has transitioned into drive-through dining services. Drive through meal options are readily available for any older adult 60+. To sign up, call Neighborly (Pinellas residents) at 727-573-9444 or Pasco Senior Services (Pasco residents) at 727-834-3340.
- Our SHINE (Serving Health Insurance Needs of Elders) and Senior Victim Advocacy/Elder Abuse teams are available for support and assistance via telephone only. You can reach both programs via the Helpline number above.
- Our case management teams are continuing to coordinate & provide services wherever possible to individuals, but have put in place extra precautions to avoid the spread of the disease.
- Adult day care, senior center programming, and other community sites are largely suspended. Check with the direct provider or municipality for updates on site closures.
- IF YOU ARE LOOKING FOR COVID-19 INFO OR RESOURCES: Our Helpline team continues to update this spreadsheet with available resources as they are sent to us. We encourage community members to review and use this listing as a referral source. As capacity at local organizations is constantly changing due to the virus, we cannot verify all of these resources are readily available. However, this listing is a great place to start in your search.
Community Operations and Updates
- Department of Children and Families storefronts, Social Security offices, and many municipal offices are closed or suspended at this time. Many are still offering information and support via telephone – check with the specific provider for details. DCF Economic Self Sufficiency Program Information available in English – Spanish – Haitian Creole.
- Local grocery stores have adjusted their hours so seniors may shop for the first hour prior to the general public. Full information available here.
- Duke Energy has discontinued disconnects of service for nonpayment for Pinellas & Pasco through April 13.
- Potential transportation services for those who need it are available through Find a Ride Florida. PSTA has currently suspended all fees for riders until further notice to assist with social distancing practices.
- The Alzheimer’s Association’s Brain Bus has gone virtual. Flyer with full information available here.
- SNAP/EBT purchases will receive unlimited match in Fresh Access Bucks at participating outlets through April 30th. Visit FreshAccessBucks.com for a map of participating outlets.
Information and resources to keep you and your loved ones safe
CDC – “Clara” COVID-19 Symptom Self Checker: This is a great tool if you believe you may be experiencing symptoms of COVID – 19. Find it here.
How to prevent spreading COVID-19 and what to do if you have symptoms:
Alliance for Aging Research – FAQs for COVID-19 for Older Adults & People with Chronic Health Conditions
- Wash your hands often and cover sneezes and coughs with your elbow.
- Stay home if at all possible. When out, practice social distancing, 6 ft of distance between yourself and others and avoid touching “high touch” surfaces.
- Clean “high touch” areas often. The US Environmental Protection Agency has developed a list of COVID-19 Fighting Products that can be found here.
- If you develop symptoms (fever, dry cough, shortness of breath), call your health care provider – do not go directly into the office. Your provider will work with your County Health Department to determine if you need to be tested for COVID-19.
- If you are looking for local information and support regarding COVID-19, the Department of Health COVID 19 Call Center is available 24/7 at +1 (866) 779 6121 or COVIDemail@example.com
Medicare & COVID – 19:
- Helpful information from Medicare.gov
- Press Release from SHINE regarding COVID-19 & Medicare Fraud
- Medicare covers lab tests (no out-of-pocket costs) and medically necessary hospitalizations due to COVID-19.
- SHINE is readily available to answer your questions over the phone! Contact them at 1-800-963-5337 or 727-217-8111.
Scams, Fraud and Exploitation related to COVID-19:
- Federal, State and Private Protections for Older Consumers Impacted by COVID-19
- Where to Report COVID-19 Scams and More – Info from the Department of Justice
- Do you need support? Our Victim Advocacy team is readily available to support elder victims of crime or provide education and support related to prevention of scams, fraud and exploitation. Reach them at 727-217-8111 and ask for the Senior Victim Advocacy program.
Resources for Care Partners of Individuals Living With Dementia:
- Plain Language Information on Coronavirus
- Coronavirus Prevention Tips for Caregivers Video
- Caregiving in a time of Coronavirus: Tips from Emory University Goizueta Alzheimer’s Disease Center
- Alzheimer’s Association offering helpful tips, phone-based support groups, and more
- Florida Dementia Care & Cure Initiative Caregiver Tips
- Alzheimer’s Family Organization Support Groups are transitioning online –
Information regarding Retirement Communities & Independent Living Facilities:
- CDC Guidance for Retirement Communities & Independent Living
- CDC – Preventing the Spread of COVID 19 in REtirement Communities & Independent Living Facilities
Various useful state and national resources
- Florida Department of Health COVID – 19 Website
- CDC COVID 19 Website
- People at Risk for Serious Illness from COVID-19
- What to Do If You Are Sick with COVID-19
- Information for People at Higher Risk and Special Populations
- Pinellas County Emergency Management COVID 19 Information Page
- Administration of Community Living – COVID-19 Update Page
Entertainment & Educational Resources to Take Your Mind Off Covid-19
- You can watch Denying Gravity online!
- The Alzheimer’s Association Brain Bus has gone virtual – visit this site or call the 24/7 Helpline to register for the live programs every Tuesday and Thursday at 10am, 1pm, and 7pm EDT.
- Virtual Museum Tours
- Metropolitan Opera Live Stream
- Monterey Bay Aquarium
- Clearwater Marine Aquarium
- National Zoo Webcams
- Seated full body workouts (SHAPE)
- At-home balance workouts
- Need ideas for phone conversations NOT about the virus? Conversation Starters.