Technical Support Specialist
This position performs data entry duties, monitors, operates, or coordinates and assists others in the operation of computer hardware, software, and peripherals. Utilizes computer equipment, software and diagnostic tools to perform a broad range of computer operations assignments. Updates supervisor on status of projects or technical issues.
Information & Assistance Specialist
This position provides assistance to the LAN Administrator in providing service to all business users and providing systems management and performs a variety of moderately complex information technology support duties to ensure smooth delivery of technology services.
This position will assist the SHINE (Serving Health Insurance Needs of Elders), SMP (Senior Medicare Patrol), and MIPPA Program Manager and SHINE, SMP, & MIPPA Program Assistant with administrative support. SHINE, SMP & MIPPA are federally funded programs and provide free, unbiased counseling to Medicare Beneficiaries, access to financial assistance programs and guidance regarding suspected fraud, abuse or error pertinent to Medicare claims.
PART-TIME Intake Specialist
Part-time (25 hour work week), non-exempt position for the Area Agency on Aging of Pasco-Pinellas (AAAPP) in North St. Petersburg as part of the Aging and Disability Resource Center. The AAAPP’s Aging and Disability Resource Center (ADRC), has a centralized intake system, to provide access to long-term care services. Intake Specialists administer standard intake and screening instruments for the purpose of gathering information about an applicant for Medicaid and government funded services.